Your path to success: Enhance your skills with our training and resources

To navigate GoField effectively and make the most out of the platform, please visit our comprehensive training and resources located at the top of this page. We have tutorial videos designed to guide users on how to use the platform efficiently. You will learn how to navigate the interface, locate various features, and access different sections of the platform. We also show you how to interpret the data presented on GoField.

Yes. Simply follow these steps.

Apple IOS

1. From the web browser, go to https://gofieldv2.goannaag.net/

2. Click on the up arrow sharing.

3. Click on ‘Add to Home Screen’.

Android

1. From the web browser, go to https://gofieldv2.goannaag.net/

2. Open the menu at the top and click ‘Add to Home Screen’.

After completing these steps, GoField on your device will automatically stay up to date with the latest version. There is no need to download anything again and no need to use the Apple or Google Play store.

Please make any changes to your profile information, please contact help@goannaag.com.au.

To reset or change your password, please contact help@goannaag.com.au.

To use GoField, you will need the following system requirements:

• A good internet connection: GoField requires a stable and reasonably fast internet connection to access its features and data.

• Any running browser: You can use GoField with any modern web browser that is compatible with either Windows or Mac operating systems. Commonly used browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari should work well. Be sure to keep your browser up to date for the best performance and security.

It's important to note that GoField does not support Internet Explorer. Internet Explorer is an outdated and insecure browser that is no longer actively developed or recommended for use. To ensure a smooth experience and security while using GoField, you will need to use one of the more modern and supported browsers mentioned above.

The update frequency depends on the specific graph. Generally, the data is updated every hour, however, some graphs are updated every 15 minutes. To see the most current data, you will need to refresh the page, as the updates are not automatic and require user-initiated action.

Ensuring the security and privacy of your data is a top priority for us at Goanna Ag, and we want to reassure our users that we have implemented robust measures to protect your information within the GoField platform. Here are some key points to provide assurance about our data security and privacy practices.

• Data encryption: All data transmitted between your device and our servers is encrypted using industry-standard encryption protocols. This ensures that your information remains confidential during transmission.

• Access control: Access to your data is strictly controlled and limited to approved personnel who need it to provide support and services. We follow strict authentication and approval protocols to ensure only agreed users can access your information.

• Regular security audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems. This proactive approach helps us stay ahead of security threats.

• Privacy policies and compliance: We have comprehensive privacy policies in place that outline how your data is collected, used, and protected. We are committed to complying with data protection regulations and laws to safeguard your privacy rights.

• Data ownership: You retain ownership of your data. We do not share, sell, or use your data for any purpose other than providing you with the services and support you've subscribed to.

• Data masking: In cases where data is used for research or analytics, we employ data masking techniques to remove personally identifiable information, ensuring that your data is used in an aggregated and non-identifiable manner.

• Regular updates: We continuously update our software to address security vulnerabilities to ensure that your data remains secure as new threats emerge.

• Transparent communication: We are committed to transparently communicating any data breaches or security incidents promptly. In the unlikely event of such an occurrence, we will take swift action to mitigate the impact and inform affected users.

At Goanna Ag, we understand the importance of data security and privacy, especially when it comes to sensitive agricultural data. Rest assured that we are dedicated to maintaining the highest standards of data protection and privacy practices. Your trust is of utmost importance to us, and we will continue to invest in and place importance on data security to safeguard your information within the GoField platform.

You can use the contact form below to contact our support team about any issues you encounter whilst using GoField. Please be sure to provide as much detail as possible to help our team resolve your issue/s as efficiently as possible.

For targeted training and support or if you have specific data related queries, please book a meeting with a GoField expert below. You will receive tailored one-on-one advice about your field specific data.

To delete your GoField account, please contact help@goannaag.com.au. It's important to note that even if you delete your account, your data will remain in the system. We advise against deleting your data because there may be situations where you may need or want to access it in the future. This policy ensures that you don't lose valuable information associated with your account, and you can potentially retrieve it if needed at a later time.